{"id":1753,"date":"2019-05-27T10:01:45","date_gmt":"2019-05-27T09:01:45","guid":{"rendered":"https:\/\/eckbrio.be\/?page_id=1753"},"modified":"2026-06-16T10:19:41","modified_gmt":"2026-06-16T09:19:41","slug":"retour-aanvraag","status":"publish","type":"page","link":"https:\/\/eck-brio.be\/fr\/retour-aanvraag\/","title":{"rendered":"Demande de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1753\" class=\"elementor elementor-1753\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d88442 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5d88442\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc91a1b\" data-id=\"bc91a1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8cd30b2 elementor-widget elementor-widget-image\" data-id=\"8cd30b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1407\" height=\"220\" src=\"https:\/\/eck-brio.be\/wp-content\/uploads\/2019\/05\/banner1.jpg\" class=\"attachment-full size-full wp-image-144\" alt=\"\" srcset=\"https:\/\/eck-brio.be\/wp-content\/uploads\/2019\/05\/banner1.jpg 1407w, https:\/\/eck-brio.be\/wp-content\/uploads\/2019\/05\/banner1-300x47.jpg 300w, https:\/\/eck-brio.be\/wp-content\/uploads\/2019\/05\/banner1-768x120.jpg 768w, https:\/\/eck-brio.be\/wp-content\/uploads\/2019\/05\/banner1-1024x160.jpg 1024w\" sizes=\"(max-width: 1407px) 100vw, 1407px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cde7a1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cde7a1a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d78fd70\" data-id=\"d78fd70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-740c0c5 elementor-widget elementor-widget-text-editor\" data-id=\"740c0c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong><span style=\"color: #eb6400;\">Demande de retour<\/span><\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6da6b10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6da6b10\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-453ef28\" data-id=\"453ef28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4537b6c elementor-widget elementor-widget-text-editor\" data-id=\"4537b6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez remplir soigneusement le formulaire ci-dessous afin que notre service apr\u00e8s-vente puisse ouvrir un dossier.<br \/>Vous recevrez un e-mail de confirmation avec un <strong>num\u00e9ro de r\u00e9f\u00e9rence unique<\/strong>. Veuillez utiliser ce num\u00e9ro dans toute correspondance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba5f375 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba5f375\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73a6a65\" data-id=\"73a6a65\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7bbd06a premium-cf7-button-fwidth-yes elementor-widget elementor-widget-premium-contact-form\" data-id=\"7bbd06a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-contact-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\r\n\t\t\t<div class=\"premium-cf7-container\" data-settings=\"{&quot;fields_glass&quot;:&quot;none&quot;,&quot;submit_glass&quot;:&quot;none&quot;}\">\r\n\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1757-o1\" lang=\"nl-NL\" dir=\"ltr\" data-wpcf7-id=\"1757\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/1753#wpcf7-f1757-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contactformulier\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/1753#wpcf7-f1757-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1757\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"nl_NL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1757-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap submission_id-344\"><input class=\"wpcf7-form-control wpcf7-submission_id_hidden wpcf7-validates-as-number\" readonly=\"readonly\" aria-invalid=\"false\" value=\"3478\" name=\"submission_id-344\" type=\"hidden\" \/><\/span><br \/>\n<label> Veuillez remplir le formulaire ci-dessous de la mani\u00e8re la plus compl\u00e8te possible.<\/label>\n<\/p>\n<p><label> Num\u00e9ro de client *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-custnumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-custnumber\" \/><\/span> <\/label>\n<\/p>\n<p><label> Soci\u00e9t\u00e9 *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span> <\/label>\n<\/p>\n<p><label> Personne de contact *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-Contact\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-Contact\" \/><\/span> <\/label>\n<\/p>\n<p><label> Rue + Nr *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-street\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-street\" \/><\/span> <\/label>\n<\/p>\n<p><label> Code postal<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-Postalcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-Postalcode\" \/><\/span> <\/label>\n<\/p>\n<p><label> Localit\u00e9<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-City\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-City\" \/><\/span> <\/label>\n<\/p>\n<p><label> N\u00b0 de t\u00e9l\u00e9phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-telnumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-telnumber\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Num\u00e9ro d'article *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-artnumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-artnumber\" \/><\/span> <\/label><br \/>\n<label> Aantal stuks<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Aantal_stuks\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"Aantal_stuks\" \/><\/span> <\/label>\n<\/p>\n<p><label> Num\u00e9ro de facture\/num\u00e9ro de commande *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-invnumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-invnumber\" \/><\/span> <\/label>\n<\/p>\n<p><label> Emballage original <\/label> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-304\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"radio-304\" value=\"Aanwezig\" \/><span class=\"wpcf7-list-item-label\">Pr\u00e9sent<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"radio-304\" value=\"Afwezig\" \/><span class=\"wpcf7-list-item-label\">Absent<\/span><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-305\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"radio-305\" value=\"Ongeopend\" \/><span class=\"wpcf7-list-item-label\">Non ouvert<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"radio-305\" value=\"Geopend\" \/><span class=\"wpcf7-list-item-label\">Ouvert<\/span><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-306\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"radio-306\" value=\"Onbeschadigd\" \/><span class=\"wpcf7-list-item-label\">Non endommag\u00e9<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"radio-306\" value=\"Beschadigd\" \/><span class=\"wpcf7-list-item-label\">Endommag\u00e9<\/span><\/span><\/span><\/span><br \/>\n<label> Article <\/label> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-307\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"radio-307\" value=\"Ongebruikt\" \/><span class=\"wpcf7-list-item-label\">Non utilis\u00e9<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"radio-307\" value=\"Gebruikt\" \/><span class=\"wpcf7-list-item-label\">Utilis\u00e9<\/span><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-308\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"radio-308\" value=\"Onbeschadigd\" \/><span class=\"wpcf7-list-item-label\">Non endommag\u00e9<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"radio-308\" value=\"Beschadigd\" \/><span class=\"wpcf7-list-item-label\">Endommag\u00e9<\/span><\/span><\/span><\/span>\n<\/p>\n<p><label> Raison du retour \/ Description des dommages. *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p>Veuillez ajouter autant de photos que possible de l'article et \/ ou de l'emballage.<br \/>\nCela nous permet de traiter votre demande plus rapidement.<br \/>\n<label> Attachement 1 <\/label> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-916\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"audio\/*,video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-916\" \/><\/span><br \/>\n<label> Attachement 2 <\/label> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-951\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"audio\/*,video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-951\" \/><\/span><br \/>\n<label> Attachement 3 <\/label> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-952\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"audio\/*,video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-952\" \/><\/span><br \/>\n<label> Attachement 4 <\/label> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-953\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"audio\/*,video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-953\" \/><\/span><br \/>\n<label> Bijlage 5 <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-954\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-954\" \/><\/span><br \/>\n<label> Bijlage 6 <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-955\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-955\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-436\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-436\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Je suis d'accord avec les conditions.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eda6fa2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eda6fa2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-086cfde\" data-id=\"086cfde\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9a49a2 premium-lq__none elementor-widget elementor-widget-premium-addon-button\" data-id=\"c9a49a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n\t\t<a class=\"premium-button premium-button-none premium-btn-lg premium-button-none\" href=\"https:\/\/eck-brio.be\/wp-content\/uploads\/2022\/02\/Retourvoorwaarden-ECK-website.doc\" target=\"_blank\">\r\n\t\t\t<div class=\"premium-button-text-icon-wrapper\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<span >\r\n\t\t\t\t\t\tConditions\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t<\/a>\r\n\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retour Aanvraag Gelieve onderstaand formulier zorgvuldig in te vullen, zodat onze dienst na verkoop een dossier kan openen.U ontvangt een bevestigingsmail met een uniek referentie nummer. Gelieve dit nummer bij alle correspondentie te gebruiken. Gelieve onderstaand formulier zo volledig mogelijk in te vullen. 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